Delivery and Paiment Information
Shipping Process:
1. Order Processing
Once payment is completed and verified, your order will be processed by and start process order packing.
2. Order Packing
Once all the order items are ready, our team will start the packing process to get your order dispatched from our as soon as possible.
3. Order Shipped
Once your order is dispatched from our warehouse you will receive an email with tracking numbers. Shipping time takes up to 5 – 14 working days depending on the shipment method you choose during checkout.
Delivery option information:
Fine Cork currently offers some shipping metods : Standard Shipping, Free Shipping only Europe, and local pickup jast for Portugal orders. You can order our products our company in any way convenient for you
Free shoping (order at minimum 100 euros within Europe )
Local pickup (Free)
Standard Shipping (shipping costs are presented to users during the purchase process).
Delivery and transit time
The delivery time is determined by the availability status of the item. Delivery is carried out by the standard postal company of Portugal( CTT Portugal ). The delivery time is between 5 to 14 business days. Our company will make every effort to ensure that your item is delivered within the specified timeframe, unless otherwise indicated in the email.
You can track your package here
Garanty delivery
In case the ordered item is unavailable, we will inform the customer and refund the paid amount within a maximum of 15 days from the moment we receive information about the unavailability. Fine Cork bears no responsibility for any losses, direct or indirect, arising from delivery delays or unavailability of the ordered item.
Payment options:
1. Credit card
We currently accept Visa and MasterCard as credit card payment for your online purchase. Please make sure correct CVC/CCV is provided during checkout. All orders are required to pay in full in advance as instant payment online including pre-order items. If you are using a foreign credit card to make a purchase in your home region site, your bank may charge you some extra fees according to the currency rate which you are responsible for as we will only receive the original amount of the order from you regardless .
2.ApplePay/GooglePay
We also accept order(s) payment through ApplePay/GooglePay. You can make order(s) payment by using a ApplePay/GooglePay account to process.
Remembers! Company Fine Cork is not responsible for any fees or charges for the transaction and order that may be imposed by a financial institution such as your bank, custom free or other provider associated with your transaction or you order
Currency
Payments on Fine Cork are all processed in EUR and do include VAT. Tax calculated according to the current legal. If your credit card requires currency conversion, you may be charged exchange rates and transaction fees by your bank and/or payment gateway. Our company are not liable for these charges as they are not processed, or received by us.
