Frequently Asked Questions (FAQs)

Cork fabric is an innovative material made from recycled cork oak bark. It possesses unique properties such as flexibility, lightweight, and resistance to moisture. Cork fabric is used to create eco-friendly and functional products.

In our store, you will find a wide range of cork fabric products, including portfolios, wallets, phone cases, cosmetic bags, coaster sets, and much more. All items are available in various styles and colors to suit your taste and preferences.

Our products are exclusively crafted in Portugal, utilizing only high-quality Portuguese cork and other premium materials. We take pride in ensuring that our entire range is produced with the finest craftsmanship and sustainable practices, reflecting the excellence of Portuguese cork.

Cork fabric is an environmentally friendly material, produced from natural components. It offers high durability, does not absorb odors, is anti-static, and hypoallergenic. Additionally, cork fabric is pleasant to the touch and has a stylish appearance.

Yes, our cork fabric products are made from sustainable cork oak trees. We prioritize eco-friendly materials and production methods.

Yes, cork possesses unique properties such as lightweight, flexibility, and resistance to water. This makes it an excellent choice for creating durable and stylish products.

At this time, we do not offer customization or personalization services for our cork fabric products.

Cork fabric products are easy to care for. Use a soft brush or dry cloth for cleaning. For stains, you can use a damp sponge with a mild detergent. Avoid exposing the products to direct sunlight or prolonged moisture.

We offer worldwide shipping. Delivery times vary depending on your location and the selected shipping method. Detailed shipping terms can be found on the “Shipping and Payment” page

It is recommended to avoid using the washing machine for cork products. We recommend gentle hand washing with a damp cloth and mild soap to ensure the longevity and quality of the cork material.

Our store offers only high-quality cork fabric products manufactured by leading producers. We guarantee excellent quality, environmental purity of the material, and stylish design. By purchasing from us, you choose sustainability and comfort.

We provide a warranty on all our cork fabric products for a specified period (please check product page for details). If you experience any issues related to manufacturing defects, we will replace or refund the item.

Our store specializes in retail sales only, so we do not offer wholesale services.

We offer various shipping and payment options to ensure convenience and security for our customers. You can choose suitable shipping methods (pick up in shop, postal service, etc.) and payment methods (credit card, electronic payments, and others).

We accept returns and exchanges within a specified period after purchase (please check our return policy page). The item must be in its original condition and packaging. Return or exchange shipping costs are the responsibility of the buyer.

After placing your order, you will receive a unique tracking number which you can use on the “Order Tracking” page on our website or on the courier’s website to track the status of your shipment.

We regularly offer discounts and promotions on our cork fabric products. To stay updated on all current offers, please follow updates on our website or subscribe to our newsletter.

Yes, we have several physical stores located in different cities. You can find the nearest store to you by visiting the “Our Stores” section on our website, where addresses and contact details for each store are listed.

If you have any further questions or need assistance, our customer support team is ready to help. You can contact us by email or phone, as listed on the “Contact ” page. Our team will be happy to assist you with product selection or answer any inquiries.